Emergency Resources

The Emergency Resource Page serves as a vital guide for pet owners, offering essential information and resources to navigate emergency situations involving their pets. While the veterinary practice may not operate on a 24/7 basis, the page aims to empower pet owners with clear instructions on when to seek emergency care, how to handle emergencies during regular business hours, and where to turn for assistance after hours. It also provides practical tips, contact information for emergency veterinary clinics, and resources to help pet owners proactively address and respond to potential emergencies, fostering the well-being of their beloved animals.

When to Seek Emergency Care:

Recognizing the signs of a pet emergency is crucial for timely and effective care. This section serves as a guide for pet owners, outlining specific situations and signs that warrant immediate attention. From difficulty breathing and severe injuries to ingestion of toxic substances, we empower you to identify potential emergencies, facilitating swift action and ensuring the well-being of your cherished pets. Understanding these indicators is key to providing prompt care and seeking professional assistance when needed.

Note: This list is not exhaustive, and any unusual or concerning behavior that deviates from your pet's normal state should be taken seriously. In case of doubt or concern, contacting a veterinarian or seeking emergency care is advisable


Where to go, when

During Normal Business Hours

In the event of a pet emergency during our regular business hours, we are here to provide immediate assistance and support. Follow these steps to ensure the prompt and effective handling of the situation:

  1. Stay Calm:
    • Remain as calm as possible to help keep your pet calm as well.
  2. Contact Our Clinic:
    • Call our clinic's number: (262) 251-2904.
    • Clearly communicate the nature of the emergency and any visible symptoms your pet is experiencing.
  3. Follow Guidance:
    • Listen carefully to the instructions provided by our trained staff.
    • They may offer immediate first aid guidance or instruct you on how to transport your pet to our clinic.
  4. Prepare for Arrival:
    • If instructed to bring your pet to the clinic, prepare for their arrival.
    • Secure your pet in a carrier or safely restrain them, if possible.
  5. Provide Relevant Information:
    • Be ready to share your pet's medical history, current medications, and any recent changes in behavior or diet.
  6. Arrival at the Clinic:
    • Upon arrival, alert our staff immediately, so they can expedite the admission process.
    • Remain patient as our team assesses and attends to your pet's needs.

After-Hours Emergency Care

While our clinic operates on regular business hours, we understand that emergencies can occur outside these times. To ensure your pet receives immediate care, please follow our after-hours emergency protocol:

  1. Stay Calm:
    • Remain as calm as possible to help keep your pet calm as well.
  2. Nearest 24/7 Emergency Veterinary Clinic:
    • To further expedite care, we recommend reaching out to the nearest 24/7 emergency veterinary clinic.
    • We recommend
      • Blue Pearl
      • Wisconsin Veterinary Referral Center
  3. Call Ahead if Possible:
    • If circumstances allow, we suggest calling the emergency clinic ahead of your arrival.
    • This helps them prepare for your pet's arrival and ensures timely attention.

Pet Poison Control:

In case of accidental poison ingestion or exposure, it's essential to seek immediate assistance from a pet poison control hotline. We recommend having this information readily available for quick reference:

Pet Poison Helpline:

  • Phone: 1-855-764-7661

Please keep this hotline number easily accessible, whether saved in your phone contacts or posted in a visible location at home. Time is crucial in poisoning cases, and reaching out to the Pet Poison Helpline promptly can make a significant difference in ensuring the well-being of your pet. If you suspect your pet has ingested something toxic, do not hesitate to call for guidance from veterinary professionals.

Disclaimer and Additional Resources:


While the information provided on this Emergency Resource Page is designed to assist pet owners during emergencies, it is not a substitute for professional veterinary advice. Every pet is unique, and individual circumstances may vary. It is crucial to consult with a veterinarian for personalized guidance tailored to your pet's specific needs. In case of any uncertainty or concern, please contact our clinic or your local veterinary professional promptly.

Additional Resources:

For additional information and insights into pet health, we recommend exploring reputable online resources. These sources can offer valuable guidance on various aspects of pet care:

  1. American Veterinary Medical Association (AVMA)
  2. American Society for the Prevention of Cruelty to Animals (ASPCA)
  3. Pet Poison Helpline
  4. The Merck Veterinary Manual

These resources cover a wide range of topics, from preventive care to emergency situations, providing reliable information to help you make informed decisions about your pet's well-being. Remember, in emergencies, consulting with a veterinarian is paramount for accurate advice tailored to your pet's unique circumstances.

Office Hours

Mon-Fri     9:00a-6:00p

Sat            8:00a-12:00p

Sun           Closed

Contact Us

Animal Medical Center
N95W18124 Appleton Ave
Menomonee Falls, WI 53051

Main: (262) 251-2904

Fax: (262) 251-1110

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